Frequently asked questions
These are the answers to the most frequently asked questions from our customers: if you are looking for more detailed information on individual topics or are interested in other things, you can navigate the menu at the top.
The "rental with driver" (NCC) is defined as an activity for the transport of people. The NCC service is a non-scheduled public transport such as a taxi, and is regulated by article 85 of the Italian highway code.
The NCC authorization holder can carry out transport throughout the Italian territory. Furthermore, the transport service can also have its destination outside the Italian territory.
Sure! Among the services we offer, there is the possibility of organizing excursions to the major tourist centers with guides also in a foreign language.
Only in some circumstances; the refund is subject to the conditions offered in terms and conditions of carriage.
Yes. The date change is subject to the conditions offered in terms and conditions of carriage.
Once the online booking is complete, the information will be shown and at the same time you will receive a confirmation e-mail where you will find all the information to reach our driver or the meeting point.
Upon acceptance of the booked service, the driver's mobile numbers will be exchanged with yours, in order to contact you directly for any eventuality.
Yes. It is possible to request the presence of a seat directly during the booking phase.
Each passenger is obliged to inform us, at the time of booking, about the presence at the time of transportation of bulky objects or excess baggage. In case of impossibility to transport and without reservation, a dedicated transfer will be organized. Costs and terms will be discussed with the driver.
It is possible to transport small pets inside the cars but, do not forget to notify the moment you make the reservation, in this way you will have all the information before the trip.
MobilSi Service - Giulia Sas makes the transport service available for people with disabilities.
For any doubt or further clarification, do not hesitate to contact our telephone numbers, e-mail or using the appropriate form at the bottom of the page. Thanks!
If you don't find the answer you're looking for, contact us.